Best Auto Repair, Fredericksburg

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Great shop, nice guys. Got my HPDE inspection done quickly and thoroughly.

I took my European vehicle to them for the first time several months ago & they did a major job: replaced the water pump, "programed" a new battery someone else installed in my vehicle & checked the car overall. A few months have passed and my vehicle runs like new! My most recent visit a couple days ago from the time of this post was for an oil change. I was pleasantly surprised that they gave me a $25 discount on the oil change! According to their website, they are partners with several companies/groups. I found them on Beemer World. Let's just say, I'm planning to take another car to them to have a check engine light diagnostic test performed. I will let you know how that works out!

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Top-notch shop. Top-notch service. Respectful and knowledgeable. I couldn't ask for anything better.

Partners

ASE (Automotive Service Excellence)
Mitchell1
BMW Car Club of America
Condor Speed Shop
Garagistic
Moosehead Engineering
Porsche Club of America
Auto Zone Preferred Service Center
Advance Auto parts Preferred Service Center
certified tires
Repair Pal
Vivid Racing
VRP
Car Care Aware
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